FAQ

Questions from gym and studio owners.

Switching systems, billing, your member app, hardware and running more than one site. If your question is not here, ask us.

Getting started

Gyms, health clubs, boutique studios and health and wellness facilities: PT studios, recovery and body composition. If you have a front desk, a timetable and members walking through the door, it is built for you.

Memberships & billing

Your member app

Screens & hardware

Multiple locations

Data & support

Still have a question?

Our team answers Monday to Friday, 9am to 6pm NZT.

See Regulars running in a gym like yours.

A 30-minute walkthrough with our team, using your timetable, your memberships and your brand.

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Questions from gym and studio owners.

Getting started

Who is Regulars for?

What does Regulars replace?

We use GymMaster or Mindbody. Can we switch?

Is there a free trial?

Are there lock-in contracts?

Memberships & billing

Can members pay by direct debit?

What can members manage themselves?

Do you handle joining fees, concessions and promotions?

Your member app

Is the member app under our brand?

Do coaches and staff need a separate app?

Can members book from our website?

Screens & hardware

What hardware do group training screens need?

Which body composition scanners are supported?

Do you integrate with door access or turnstiles?

Multiple locations

Can we run several locations?

How is pricing worked out for multiple sites?

Data & support

How is our member data handled?

What support do you offer?

Still have a question?

See Regulars running in a gym like yours.