Support
Help for your team, when you need it.
Find answers, read the docs or get in touch with the Regulars support team.
Documentation
Guides by area of the platform, from memberships to group training screens.
View docs →FAQ
Quick answers about billing, the member app, hardware and multiple locations.
View FAQ →Product updates
What has shipped recently and what is on the way.
See updates →Contact support
Get help from our team with your account, setup or billing.
Get in touch →Get in touch
Tell us what’s going on.
Send a message and we will get back to you as soon as we can.
Hours
Monday to Friday, 9am to 6pm NZT
Closed weekends
Response time
We usually reply within 24 hours on business days. Tick “urgent” if members are affected.