Sell memberships, collect payments, stop chasing.
Weekly, fortnightly and monthly plans on card or direct debit through Stripe. Failed payments get retried for you, and members change their own details without calling the front desk.
- Card + direct debit via Stripe
- Self-serve member portal
- Online join flow
Membership plans
4 liveUnlimited
Joining fee $49
$64
Fortnightly
Off-peak
Before 4pm weekdays
$22
Weekly
Student
Concession · ID checked
$19
Weekly
12-month term
Fixed-term
$119
Monthly
Example plans
Every way you price a membership, in one place.
Set up the plans you sell today, the add-ons you sell at the desk and the offers you run each season.
Recurring plans
Weekly, fortnightly or monthly. Bill on the cycle your members already think in.
- Weekly
- Fortnightly
- Monthly
Fixed-term
3, 6 or 12-month terms that end or roll on, your call.
Joining fees
Add a one-off fee to any plan, or waive it for a promotion.
Add-ons
Lockers, towel service, extra passes. Members add them at sign-up or later.
Concessions
Student, senior or community rates, with front-desk verification before the discount applies.
Promotions & offers
Run a launch offer or a January deal without creating a pile of duplicate plans.
- First month half price
- No joining fee
- Bring a friend
Payments that add up.
Stripe handles the money. Regulars handles the maths that usually ends up on a spreadsheet.
Card and direct debit
Both through Stripe. Members pick at sign-up and can switch later.
Prorating
Plan changes, pauses and billing-day moves are worked out to the day.
Credit carry-forward
Overpaid or downgraded? The balance sits on the account and comes off the next payment.
Refunds
Full or partial refunds from the member record, with the history kept alongside.
Next payment
Aroha Te Rangi
- Unlimited · Fortnightly$64.00
- Locker add-on$8.00
- Plan change (prorated 6 days)−$11.43
- Credit carried forward−$5.00
Example data
Declines get followed up without you.
When a card bounces or a debit fails, Regulars retries it automatically and lets the member know. Your team only steps in when it actually needs a person.
- Automatic retries on failed card and direct debit payments
- Notices sent to the member with a link to update their card
- Retrying and overdue members flagged for the front desk
- Balance clears itself the moment a retry succeeds
Sam W. · Off-peak weekly
RecoveredPayment declined
MonFortnightly debit of $64.00 failed.
Notice sent
MonMember emailed with a link to update their card.
Automatic retry
ThuRetried. Still declined, next attempt scheduled.
Retry succeeded
SatCard updated in the portal. Balance cleared.
Example timeline. Retry and notice settings depend on your setup.
My membership
Unlimited · Fortnightly
$64.00
Next payment Mon 14 Dec
- Pause membership›
- Change billing day›
- Add-ons›
- Payment method›
- Invoices›
Cancel membership
Fewer emails to the desk. More control for members.
Members handle the routine changes themselves, in your app or on the web, and billing updates to match.
- Pause membership
- Cancel within your rules
- Add or remove add-ons
- Change billing day
- Update card or bank details
- Download invoice PDFs
Sign up at 11pm. Train at 6am.
A full join flow on your website and in your app: pick a plan, sign the agreement, pay, done. No paper forms waiting at the desk.
- 01
Choose a plan
Plans, add-ons and any running offer, shown with clear pricing.
- 02
Enter details
Contact details and concession info, straight into the member record.
- 03
Sign agreement & waiver
Member agreements and waivers signed on screen and stored on file.
- 04
Pay & start
Card or direct debit set up through Stripe. They can book straight away.
Embeddable sign-up widget
Drop the join flow into your existing website with a snippet. Keep your site, your designer and your SEO.
Your domain, your brand
Run the member portal on your own custom domain so every step looks like you, not us.
The questions owners ask first.
We’re on GymMaster.
Regulars syncs members, memberships and visits from GymMaster, so you can run the app, classes and screens alongside it or move across in stages.
We’re moving from Mindbody.
Import your customer list from Mindbody and set your plans up fresh in Regulars. Our team works through the move with you.
We have more than one site.
Each location keeps its own plans, pricing and branding. Parent and child groups roll everything up for head office.
Can the portal sit on our domain?
Yes. Point a subdomain at the member portal so sign-ups and account changes happen under your own web address.
Can we take one-off payments?
Send a payment link for a casual visit, a workshop or an overdue balance. Members can also buy inside your app.
Who approves pauses?
You set the rules. Members request a pause in the portal and billing adjusts automatically, prorated to the day.
See your memberships running in Regulars.
Bring your current plans to a 30-minute demo and we’ll show you how they’d be set up, billed and managed.