Community & rewards

A community that keeps members turning up.

Posts, challenges, leaderboards and a rewards store members can spend, even at the vending machine. Plus messaging and video calls, all in your branded app.

Community

FD

Front desk

Poll · 2h

Which extra HIIT class should we add on Saturdays?

5:30am46%
12:15pm21%
6:00pm33%

Step challenge ends Sunday

Everyone over 50k steps goes in the draw.

Challenges & leaderboards

Weekly challenges with something to win.

Run a challenge every week, with a leaderboard to climb and a prize draw at the end. A reason to train harder this week, not someday.

  • Weekly challenges with prize draws
  • Leaderboards for steps, attendance and body metrics
  • Class leaderboards in the member app

Weekly challenge

50k step week

3 days left
StepsAttendanceMetrics
  1. 1Aroha T.84,210
  2. 2Sam W.79,388
  3. 3Mere K.71,904
  4. 4Jordan L.66,051
  5. 5You58,730
Prize draw: you have 1 entry
Rewards store

Points members can actually spend.

Members build up points and spend them in your rewards store. With Nayax, they can redeem straight from a vending machine.

  • A rewards store you stock with your own items
  • Redeem at Nayax-enabled vending machines
  • Points balance in the member app

Your points

2,340

  • Protein shake400 pts
  • Gym tee1,500 pts
  • Guest pass800 pts

Redeem at the vending machine

Nayax machine · Front foyer

4821

Example screen

Messaging

Talk to members without sharing your number.

Coaches and front desk message members inside your app. Templates cover the messages you send every week, and scheduled messages go out on time.

  • One-to-one and group chat
  • Polls inside a conversation
  • Message templates for your team
  • Scheduled messages that send themselves
MK

Mere K.

Unlimited · Fortnightly

Can I move my PT session to Thursday?

Done, Thursday 6pm with Sam. See you then!

Legend, thanks 🙌

Scheduled: “Welcome to week 2” · Mon 7:00am · 34 members
Community

Everything that happens between classes.

A home for your community that you own, instead of a group chat nobody can find.

Posts & polls

Share news, wins and questions with the whole gym.

Events

Promote socials, workshops and open days where members already look.

Courses

Package education into courses members work through in the app.

Video calls & webinars

Run one-to-one calls or a webinar for the whole membership.

Push notifications SMS via Twilio Mailchimp

Give members a reason to open your app every day.

A 30-minute walkthrough with our team, using your timetable, your memberships and your brand.