Member onboarding

From sign-up to first class, without the paperwork.

Members join online, sign their agreement and waiver, pay, download your app and book, all before they reach the front desk.

Join · Step 3 of 4

Your membership

Unlimited · Fortnightly

$54

Direct debit every second Monday

  • Joining fee$49
  • Locker add-on$6 / fortnight
  • Spring offer−$49
Member agreement and waiver signedDone
Continue to payment

Example pricing

How it works

Five steps, none of them at the desk.

Your front desk gets to say hello instead of typing in card numbers.

  1. Step 1

    Join online

    Members pick a membership from the join widget on your website or your branded portal.

  2. Step 2

    Sign

    Member agreement and waiver signed as part of sign-up. No clipboards at the desk.

  3. Step 3

    Pay

    Card or direct debit through Stripe, with the joining fee and any add-ons.

  4. Step 4

    Get the app

    They download your app, under your name, and log straight in.

  5. Step 5

    Book

    First class, PT consult or body scan booked before they walk in.

Online join flow

Sell memberships from your own website.

Embed the timetable and join widget on the website you already have. Members can sign up at 10pm on a Sunday without anyone on the desk.

  • Embeddable timetable and sign-up widget
  • Member portal on your own domain
  • Promotions and offers for launch periods
  • Payment links for anything sold over the phone
yourgym.co.nz/timetable

Today's classes

  • 6:00amStrength14/16
  • 9:30amMobility8/20
  • 12:15pmHIIT CircuitWaitlist
  • 5:30pmSpin18/24
Join now
Agreements & waivers

Every member signed before they train.

Member agreements and waivers are signed during sign-up and kept on the member record. Ask the questions that matter in a first check-in questionnaire.

  • Member agreements and signed waivers
  • Stored on the member record for your team
  • A first check-in questionnaire for goals and injuries

Waiver & member agreement

Signed by

Aroha Tane

Signed during online sign-up

Saved to member recordSigned
The first few weeks

Make the first month the one they remember.

New members decide early whether a gym is for them. Give them a plan.

Switching systems

Bring your members with you.

Start with the members you already have instead of asking everyone to sign up again.

GymMaster sync

Members, memberships and visits synced from GymMaster.

Mindbody import

Import your customer list from Mindbody to get started.

Keep your website

Drop our booking and join widgets into the site you already have.

Make joining your gym the easy part.

A 30-minute walkthrough with our team, using your timetable, your memberships and your brand.